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About Us
DTC Tech Services supports the information technology needs of small to medium sized businesses within a one hour radius of Oneonta, NY. Our approach to IT Support is to provide the customer with a single point of contact for day to day requests but the availability, response, and experience of the entire team. With this model we match customers with affordable technology and an “employee like” customer experience.
Solutions We Offer
Our Services
Here’s just a sample of what we do:
Connectivity
Wired or wireless, we support small workgroup networks as well as large multi-site networks. We’ve partnered with select technology vendors to provide best short and long term value without sacrificing stability, security, and performance.
Software
We serve customers and a large array of different software packages. We have access to competitive software licensing for businesses as well as donation based licensing for non-profits. This includes licensing for Office 365 thanks to our partnership with Microsoft.
Hardware
We offer many different options when it comes to hardware needs. Our preferred choice for a desktop is the all-in-one Lenovo m920z. We also offer solutions for other hardware such as printers, monitors, phone systems, and security items such as cameras.
Telephony
Previously segmented markets like phone systems, video surveillance and access control are now coming under the “IT” umbrella of services. We’ve had customers using these for years enjoying larger feature sets and reduced impact on budgets.